Privacy Policy for Hub City Supply Co.
Effective Date: March 1, 2025
1. Introduction
Hub City Supply Co. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including visiting our website, making a purchase, or subscribing to our text messaging services.
2. Information We Collect
We may collect information in the following ways:
Personal Information: Name, address, phone number, email address, and payment details.
Non-Personal Information: Browser type, IP address, and browsing behavior.
Communication Information: Text messages, call records, and customer service interactions.
3. How We Use Your Information
We use the information collected for:
Processing transactions and delivering products.
Sending order updates, service reminders, and promotional offers.
Responding to customer inquiries and support requests.
Improving our services and website experience.
4. SMS Messaging
By providing your mobile number, you consent to receive text messages from Hub City Supply Co. for order updates, promotions, and service reminders. Message and data rates may apply. Message frequency varies. Reply STOP to opt-out, HELP for support.
5. Sharing of Information
We do not sell or share your personal information with third parties except:
Service Providers: Payment processors, delivery services, and CRM platforms.
Legal Requirements: If required by law or to protect our rights.
6. Data Storage and Security
Your information is securely stored in our Customer Relationship Management (CRM) system and is only accessible by authorized personnel. We implement security measures to protect your data from unauthorized access.
7. Your Rights
You may request to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time.
8. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on our website with the updated effective date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Hub City Supply Co.
2510 Sandra Ave, Centralia, WA
(360) 623-8036
hubcitysupply@gmail.com
Terms and Conditions for Hub City Supply Co.
Effective Date: March 1, 2025
1. Acceptance of Terms
By accessing or using the services of Hub City Supply Co. (referred to as "we," "us," or "our"), including our website, products, and communication channels (phone, email, SMS), you agree to comply with and be bound by these Terms and Conditions.
2. Products and Services
We offer a range of home improvement products, including flooring, windows, doors, cabinets, and related services. All orders are subject to availability, and we reserve the right to discontinue any product at any time without notice.
3. Pricing and Payment
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Payment is due at the time of purchase unless other arrangements are made. We accept cash, credit cards, and other approved payment methods.
4. Order Processing and Shipping
Orders are processed within [3] business days and shipped according to the selected delivery method.
Customers will receive confirmation via email or SMS with order details and tracking information.
Hub City Supply Co. is not responsible for delays caused by third-party carriers.
5. Returns and Refunds
Returns are accepted within [15] days of purchase with a valid receipt.
Products must be in original condition and packaging.
Custom or special orders are non-refundable.
Refunds are processed within [15] business days of receiving the returned item.
6. SMS Messaging Terms
By providing your mobile number, you consent to receive text messages from Hub City Supply Co. for order updates, promotions, and service reminders. Msg & data rates may apply. Frequency varies. Reply STOP to opt-out, HELP for support.
7. Limitation of Liability
To the maximum extent permitted by law, Hub City Supply Co. shall not be liable for any damages arising from the use or inability to use our products or services. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.
8. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.
9. Intellectual Property
All content on our website, including images, text, and graphics, is the property of Hub City Supply Co. and is protected by intellectual property laws. Unauthorized use is prohibited.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Washington, without regard to its conflict of law principles.
11. Changes to Terms
We may update these Terms and Conditions periodically. All changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of any changes.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Hub City Supply Co.
2510 Sandra Ave, Centralia, WA
(360) 623-8036
hubcitysupply@gmail.com